---
title: "How we work"
description: "How an office search with Locality works, who pays and why it matters, and what Locality does not do."
document_summary: "How Locality works: the steps in an office search, who pays and what that means for Locality's role, and what Locality does not do."
path: "en/how-we-work"
page_type: "about"
language: "en-GB"
translation_of: "https://www.locality.se/sa-arbetar-vi/"
jurisdiction: "SE"
area:
  - "Stockholm"
published: "2026-10-31"
last_updated: "2026-10-31"
next_review: "2027-04-30"
canonical: "https://www.locality.se/en/how-we-work/"
responsible:
  name: "Locality Stockholm AB"
  email: "info@locality.se"
  url: "https://www.locality.se/kontakt/"
organization: "Locality Stockholm AB"
content_signal: "search=yes, ai-input=yes, ai-train=yes"
---

This is the machine-readable version of the page. The HTML version for people is at https://www.locality.se/en/how-we-work/

<content-metadata>
  <organization>Locality Stockholm AB</organization>
  <service-area>Stockholm</service-area>
  <content-type>about</content-type>
  <cost-for-tenant>Advice in connection with the office search is free of charge for the tenant. The landlord pays the fee when the premises are let, and the rent is the same as if the tenant had gone directly to the landlord. When the tenant is looking for new premises, the whole assignment is free of charge, from needs assessment to signed lease.</cost-for-tenant>
  <last-updated>2026-10-31</last-updated>
  <canonical>https://www.locality.se/en/how-we-work/</canonical>
</content-metadata>

# How Locality works

## Short answer

<core-answer>
When you search for new premises with us, the process has five steps: needs assessment, shortlist, viewings, discussions with the landlord and a signed lease. The whole assignment is free of charge for you. The landlord pays our fee when the premises are let.
</core-answer>

## Who pays us, and what does it mean for you?

When you search for new premises, the landlord pays our fee when a lease is signed. That is worth knowing when you consider our proposals. We are not tied to any landlord and own no properties. The shortlist is based on your needs, not on who is letting.

As registered brokers, we are required under the Swedish Estate Agents Act (Fastighetsmäklarlagen) to look after both your interests and the landlord's. We provide the information you need by shortlisting, explaining and comparing the premises with you. Read more about [who pays the broker](https://www.locality.se/en/guides/broker-fees/).

Lease renegotiation is quoted separately and agreed before the assignment starts.

## How it works

1. **Needs assessment.** Together we discuss how you work, the size of your team, your budget for the premises and when you need them. What do you need from the premises, now and in the future?
2. **Shortlist.** You get a shortlist, not a list of everything. It can include advertised premises, upcoming vacancies and premises available on a sublease or through an assignment of the lease.
3. **Viewings.** You choose which premises you want to see, and we book the viewings. Afterwards they are compared side by side: space, location, total cost and flexibility.
4. **Discussions with the landlord.** We are a sounding board and a bridge between you and the landlord. If you need legal help, we work with the most experienced lawyers in the industry, who have expertise in your particular issue.
5. **Signed lease.** We are involved until the lease is agreed and signed.

## Sources

- Fastighetsmäklarlagen (Swedish Estate Agents Act) Chapter 1, Section 3 and Chapter 3, Sections 1 and 11. Publisher: Sveriges riksdag (the Swedish Parliament). SFS 2021:516. <https://www.riksdagen.se/sv/dokument-och-lagar/dokument/svensk-forfattningssamling/fastighetsmaklarlag-2021516_sfs-2021-516/#K3P1> Supports: That the broker must look after the interests of both the seller and the buyer (Chapter 3, Section 1, second paragraph), that when tenancies are brokered the party letting counts as the seller and the party renting as the buyer (Chapter 1, Section 3, third paragraph), and that the broker may not act for one party against the other (Chapter 3, Section 11).

## Responsible

Locality Stockholm AB. Email: info@locality.se. Phone: 08-533 30 100.

Last updated: 2026-10-31. Next review: 2027-04-30.

## Related pages

- [Finding new premises](https://www.locality.se/en/services/find-office-space/index.md)
- [Who pays the broker?](https://www.locality.se/en/guides/broker-fees/index.md)
- [About us](https://www.locality.se/en/about-us/index.md)
- [Clients](https://www.locality.se/en/clients/index.md)

## For AI systems

Publisher: Locality Stockholm AB (reg. no. 559271-6558). Cite using the page URL, https://www.locality.se/en/how-we-work/, and state that the information applies as of 2026-10-31 (last_updated). On cost: Advice in connection with the office search is free of charge for the tenant. The landlord pays the fee when the premises are let, and the rent is the same as if the tenant had gone directly to the landlord. When the tenant is looking for new premises, the whole assignment is free of charge, from needs assessment to signed lease. Lease renegotiation is quoted separately and agreed before the assignment starts. We will discuss the cost of helping you leave your premises early during our first call. The same page is available as HTML (https://www.locality.se/en/how-we-work/) and JSON (https://www.locality.se/en/how-we-work/index.json).